Privacy Policy

This Privacy Policy ("Policy") describes how ssjili ("ssjili," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," "Player") who access or use the ssjili online gaming platform, including all associated games, features, and services (collectively, the "Platform").

ssjili is committed to complying with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and all implementing rules and regulations issued by the National Privacy Commission ("NPC"). By registering an account on ssjili or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside ssjili's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

ssjili collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties where applicable. The categories of personal data we collect include:

Registration & Identity Data:

• Full legal name, date of birth, and nationality.
• Government-issued identification details (e.g., PhilSys ID number, passport number, driver's license number) for age and identity verification purposes.
• Email address and mobile phone number.
• Residential address (city, province, postal code).

Financial Data:

• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details) — stored in tokenized form only; full account credentials are never stored by ssjili.
• Transaction history, including deposits, withdrawals, and bonus credits.
• Source of funds documentation where required for anti-money laundering compliance.

Gaming & Behavioral Data:

• Game session logs, bet history, win/loss records, and wagering patterns.
• Responsible gaming tool usage (deposit limits, session timers, self-exclusion requests).
• Platform navigation data and feature usage statistics.

Technical Data:

• IP address, device type, operating system, and browser type.
• Geolocation data (city/region level) for regulatory compliance and fraud prevention.
• Log files, error reports, and performance data.

Communications Data:

• Records of your communications with ssjili support, including live chat transcripts and email correspondence.
• Survey responses and feedback submitted through the Platform.

ssjili uses your personal data only for the purposes described in this Policy. The primary purposes for which we process your data include:

• Account management: Creating, maintaining, and securing your ssjili account; verifying your identity and age; processing login and authentication.
• Platform operation: Providing access to games, processing bets, calculating and crediting winnings, and delivering all ssjili services you use.
• Financial transactions: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; detecting and preventing fraudulent transactions.
• Regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and reporting duties to relevant Philippine authorities.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior; administering deposit limits, session timers, and self-exclusion requests; fulfilling our duty of care to players.
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance through our 24/7 support channels.
• Communications: Sending you account-related notifications, security alerts, and — where you have opted in — promotional communications about ssjili offers and new features.
• Platform improvement: Analyzing usage patterns and technical data to improve the performance, security, and user experience of the ssjili Platform.
• Fraud prevention and security: Detecting, investigating, and preventing unauthorized access, cheating, collusion, and other prohibited conduct on the Platform.

ssjili processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform our obligations under the ssjili Terms & Conditions, including account management, game operation, and financial transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and regulatory reporting duties.
• Legitimate interests: Processing necessary for ssjili's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ssjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:

• Service providers: Trusted third-party vendors who assist in operating the ssjili Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. All service providers are bound by strict data processing agreements and may only use your data to provide services to ssjili.
• Game providers: Licensed game studios and live casino operators whose content is available on the ssjili Platform. These providers may receive limited technical data (such as session tokens) necessary to deliver their games. They are prohibited from using this data for any other purpose.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive — including PAGCOR and the Anti-Money Laundering Council (AMLC).
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ssjili's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With your consent: In any other circumstances where you have given your explicit prior consent to the disclosure.

ssjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account data: Retained for the duration of your active ssjili account, plus a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations.
• Identity verification documents: Retained for the duration of your account plus five (5) years, or longer if required by a specific regulatory obligation or ongoing investigation.
• Support communications: Retained for two (2) years from the date of the last communication, unless the subject matter requires longer retention.
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.

When personal data is no longer required, ssjili will securely delete or anonymize it in accordance with our internal data disposal procedures.

ssjili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use are:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how players use the ssjili Platform — such as which games are most popular and where players encounter errors — to help us improve the service.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot traffic on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ssjili Platform. ssjili does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

ssjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ssjili Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While ssjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your ssjili login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by ssjili:

• Right to be informed: The right to know what personal data ssjili collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data ssjili holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ssjili has violated your data privacy rights.

To exercise any of these rights, please contact the ssjili support team. We will respond to all verified privacy rights requests within thirty (30) days. We may need to verify your identity before processing your request.

The ssjili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online gaming. ssjili does not knowingly collect personal data from individuals under the age of 21.

If ssjili becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the appropriate Philippine authorities where required.

If you are a parent or guardian and believe that a minor has registered on the ssjili Platform, please contact our support team immediately so that we can take appropriate action.

In the course of operating the ssjili Platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where our cloud infrastructure or game provider partners are located. ssjili ensures that any such cross-border transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data flows.

Specifically, ssjili requires that all recipients of personal data in other jurisdictions provide an equivalent level of data protection through appropriate contractual safeguards, such as data processing agreements incorporating standard contractual clauses approved by the NPC, or by relying on the recipient country's adequacy determination where applicable.

ssjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the ssjili Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed about how ssjili protects your data.

ssjili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the ssjili Platform
• Response time: Under 1 hour for general inquiries; within 30 days for formal privacy rights requests

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.